SHA Extra+ Certified Hotel. We have Reopened. Check Out our Covid19 Reopening Policies.

Others FAQFrequently Asked Questions

The following topics are some of our most frequently asked questions. We value your time so we have compiled all our answers in a single page.

Following reopening after Covid-19 pandemic, we are unable to open 100% of our facilities as compared to pre-covid. Nonetheless, we strive to open core facilities in order to ensure our guest’s core experience with our resort is not compromised. Check out our Post-Covid Reopening Policy to learn which facilities are open. Be sure to check back often as conditions may change monthly as we gradually open more and more facilities and will soon operate at full capacity.
Yes, free parking and secured parking are available to guests.
Yes, we do have meeting rooms, a banquet rooms, and conference facilities.
The staff speaks multiple languages, including English, Chinese, Thai, Russian, and Burmese