Best Price Guarantee Terms & Conditions
Rest assured that you are getting the best price available when booking on our official hotel website. Our best price guarantee is a promise of that. In the event that you find a better rate after booking on our hotel website, please let us know and we will happily match that rate.
Here's how it works :
Just read our terms and conditions from below and fill out our claims form.
Terms & Conditions :
Save at least 1200THB on airport transfer to our hotel when you choose to book directly on our official hotel website! See our conditions below:
- Claims can be made only for bookings that are booked on our official hotel websites. All claims must be made within 24 hours after booking.
- The cheaper rate must be available to the general public. Rates that require membership or discount codes do not apply.
- The rate must be for the same room type, offerings (e.g. includes breakfast), period of stay, and same booking conditions.
- Can this rate be booked on the Internet for the same dates? Rates may change at any time due to various factors. If you find a lower rate which is also available on our website at the same time, we will only match the rate.
- Our Best Rate Guarantee does not apply to the following rates :
- Membership programs websites
- Private Sales
- Corporate Discounts
- Negotiated Prices
- Group Prices
- Reward Programs
- Promo Code offers
- Does the alternative website offer you instant confirmation? On request bookings do not qualify